Mailbox: Fans still waiting for Toronto ticket refunds

Mailbox gives you the chance to get your voice heard and start the debate with the rugby league audience. Want to be featured? Email the editor: james@loverugbyleague.com

Hi James,

Thanks for a great website.

It looks likely Toronto will be accepted back into Super league.

I bought 4 tickets for our group travelling to Toronto for their first home game v Hull FC in April.

When the game was officially cancelled I received an email on July 16th stating I would receive a refund within 30 days.

Obviously as Toronto’s problems have increased I am concerned that myself and many other supporters will not receive a refund.

When I purchased the tickets I went to the Toronto website which diverted me to The Ticketmaster website which is how I had to buy them. I have tried the live chat on the Ticketmaster website but this just pops up with a repeat of the original “you will receive a refund within 30 days message ”

If you have any contacts at Toronto or the RFL could you try to find out what is happening. I would be interested to know if any Wigan supporters as they were the next home game are having similar problems.

Many Thanks,

Paul Mooney

Editor’s comment: Toronto issued ticketing guidance back on July 16 – so it’s disappointing if not surprising that there’s been no resolution; especially because attracting fans and tourists to Canada, and the subsequent value of that, is a big positive for them when negotiating with sponsors and partners.

Mailbox gives you the chance to get your voice heard and start the debate with the rugby league audience. Want to be featured? Email the editor: james@loverugbyleague.com